Shipping Policy

Shipping policy

We aim to keep our product prices as low as possible. For this reason our shipping rates are currently at a level that covers our shipping costs and materials. As our business grows we will gain access to more affordable shipping costs and these reduce costs will be reflected in our shipping fees.

Shipping rates

We offer flexible and multiple options. Please choose carefully and the right one at check out. Prices range from $2.35 to $14.25. We offer FREE shipping for orders over $175.

Packaging

All purchases will be packaged very carefully to ensure safe transit. We aim to reuse packaging where possible to reduce our impact on the environmental and to reduce the costs we need to pass on to you, our customers.

If you wish to have only all new materials used in your packaging please let us know with a note on your order and we will happily oblige.

Processing Time

Our delivery time starts from the moment an order is accepted. We ship with Australia Post or Sendle only and we’ll pack your items carefully to ensure they arrive undamaged. within 1-2 business days.

Orders cannot be shipped or delivered on weekends or holidays.

Pick Up

You can select 'Pick Up' at checkout and arrange it, we're located in Chapel Hill, Queensland. Please send a message via our notes, Facebook, or Contact Us once your order has been placed.

Pre-Order Items

If your cart contains any pre-order items, the entire order will be sent when all items are in stock. The manufacturer of each product has the right to change the scheduled release date, apologies in advance for any delays this may cause.

Express Post Delivery Times

If you 're within the Australia Post Express Next Day Delivery Network (http://auspost.com.au/parcels-mail/delivery-areas.html) your order should arrive the next business day. Delivery can sometimes take up to 3 business days elsewhere.